Rate requests, driver calls, and status updates keep your people at a keyboard when they should be working loads. Below is what our 7 services look like for a carrier or 3PL, with a dispatcher confirming every assignment before it goes out. We run AI inside our own companies before we ever put it in yours.
Book a consult See all servicesGorges has spent 20 years building database and workflow-management software for operations-heavy businesses, so we know how orders, schedules, and billing actually connect behind the scenes. We also run AI inside our own companies every day, which means the tools we hand you are already tested in a live operation. That combination, two decades of operations software plus AI we depend on ourselves, is what we bring to your dispatch and billing desk.
We review your operations and rank carrier-invoice auditing, driver check-in calls, and shipment-status emails by labor hours saved. Each one gets a dollar figure so you can see where to start.
We rebuild your dispatch procedure so an AI step drafts the daily load assignments from open orders and driver hours. Your dispatcher confirms and adjusts before releasing them.
We set up a sales funnel that follows up on every quote request from shippers and sends rate confirmations and capacity updates by email and SMS. It drafts service proposals in your own wording.
We build a custom tool that reads inbound rate-request emails and pulls the lane and weight. It returns a priced quote draft inside your TMS in under 2 minutes.
We give you one dashboard for loads in transit, on-time percentage, detention charges, and fuel cost per mile. An overnight report names the 7 shipments at risk of a late delivery.
We train your dispatch and billing team on AI-assisted quoting and email. You get a written policy that keeps customer contracts and driver personal data out of public AI tools.
We put MFA on your TMS and load boards and run an access review of former drivers and brokers who still hold logins. We also check for fraudulent AI-written emails redirecting freight payments to a fake account.
Picture a 3PL running 40 loads a day where quotes sit for hours and status emails pile up by noon. We start with a diagnostic that ranks carrier-invoice auditing, driver check-in calls, and shipment-status emails by labor hours saved, rebuild the dispatch procedure so an AI step drafts the daily load assignments from open orders and driver hours while the dispatcher confirms before release, build a tool that reads inbound rate-request emails and returns a priced quote draft inside the TMS in under 2 minutes, and stand up one dashboard for loads in transit, on-time percentage, detention, and fuel cost per mile. Quotes go out same-hour and the team stops chasing paperwork.
See our real case studies →Where does a load lose the most time in your operation right now, and which of those steps would you trust to a first draft if a dispatcher still confirmed it?
Start with a conversation. A free 20-minute call, and if there is real work to do, a $250 AI Readiness Diagnostic, credited to your first month. Then you decide.
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