Swift Consulting SwiftConsulting
AI for Retail & E-commerce

Put AI to work on the parts of your store that eat your day.

Product listings, cart recovery, and customer email pile up fast when you sell online. Below is what our 7 services look like for a shop, built into your store with a person kept on the decisions that matter. We run AI inside our own companies before we ever put it in yours.

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Why us for this work

Why we understand this work

Gorges has built e-commerce and product software for years, including wearable and marketplace work for eBay and PayPal, Shopify stores for Good Earth Organics and The Furies Olive Oil, and work for Kidfresh. That is real retail engineering, shipped and running. We also run AI inside our own companies every day, so what we set up for your store is what we already trust for ours.

The seven, for your industry

What each service does for retail & e-commerce

Service 1

AI Readiness Diagnostic

We walk your ordering, listing, and customer-service steps and rank where AI pays off. The plan usually shows AI-written product descriptions and automated review replies save the most staff hours and recover the most abandoned carts.

Service 2

Operational Protocol Development

We build a listing procedure where an AI step writes the title, description, and 5 bullet points from a supplier spec sheet and photo. A buyer confirms price, sizing, and materials before anything goes live.

Service 3

Revenue Automation

One funnel recovers abandoned carts by email and SMS in your store's voice and sends a restock alert when a saved item returns. It follows up 3 days after delivery to ask for a review.

Service 4

Custom AI Tool or Internal App

We build an agent that reads incoming order-status emails, pulls the tracking number from your shipping system, and drafts a reply. It wires directly into your e-commerce and fulfillment platforms.

Service 5

Operations Dashboards and Daily Reports

One dashboard shows daily sales, top 10 products, low-stock items, and return rate across every channel. Each morning a report flags any SKU that will sell out in under 7 days.

Service 6

AI Enablement and Guardrails

We train your team hands-on to write product copy and answer customer messages with AI. You also get a written policy that customer payment details and full order histories never go into a public AI tool.

Service 7

AI Security and Threat Readiness

We turn on MFA for the store admin and payment dashboard and review who can export the customer list. We also check for AI-written phishing emails that pose as a supplier changing their bank details.

An illustrative example

A 400-SKU home-goods shop

Picture a home-goods shop with 400 SKUs, a two-person team, and no time to write listings. We start with an AI Readiness Diagnostic that ranks where their hours go, build a listing procedure where AI drafts titles and bullets from the supplier sheet and a buyer confirms price and materials, add a cart-recovery funnel by email and SMS in their voice, and stand up a morning dashboard that flags any product about to sell out. Within a few weeks the listings keep pace with new stock and fewer carts go cold.

See our real case studies →
Where to start

If listings and customer email stopped taking your evenings, what would you actually spend that time on, and what part of the store have you been meaning to fix but never reach?

Start with a conversation. A free 20-minute call, and if there is real work to do, a $250 AI Readiness Diagnostic, credited to your first month. Then you decide.

Book a free call Send the intake form