Event questions, club emails, and pre-arrival notes are where hospitality teams lose bookings and hours. Below is what our 7 services look like for a venue or property, with your front desk and managers kept on the judgment calls and connected to the systems you already run. We run AI inside our own companies before we ever put it in yours.
Book a consult See all servicesGorges has built software for hospitality and lifestyle brands, including work for the Miraval resort brand and for Martha Stewart. That is real product work, shipped for names your guests know. We also run AI inside our own companies every day, so the setups we bring to your property are the ones we already rely on.
We walk your tasting-room, club, and events operation and rank where AI is worth the most. The plan usually shows AI-drafted club emails and automated event-inquiry replies recover the most bookings and staff time.
We build a reservation procedure where an AI step drafts the confirmation, pre-arrival email, and local recommendations from the booking details. The front desk confirms room assignment and special requests before anything sends.
One funnel answers catering and private-event inquiries within minutes by email and SMS in your venue's voice and follows up 3 times. Once a date is chosen it sends a branded proposal with menu and pricing.
We build a custom GPT that turns each week's tap list and events into social captions, a newsletter, and printed table cards. It wires into your point-of-sale and email tools.
One dashboard shows occupancy, average daily rate, covers, and review scores. An overnight report flags tomorrow's arrivals with special requests and any room held without a deposit.
We train restaurant and front-desk staff hands-on to draft menus, event replies, and guest emails with AI. You also get a written policy that guest credit card numbers and reservation records never go into a public AI tool.
We turn on MFA for the reservation and point-of-sale systems and review who can pull guest and payment data. We also check for AI-written emails that impersonate a guest or vendor to change a deposit or payout account.
Picture a winery with a busy tasting room, a wine club, and a growing events calendar that one manager can barely keep up with. We start with an AI Readiness Diagnostic that ranks where the bookings and hours slip, add a funnel that answers event inquiries within minutes by email and SMS in the venue's voice, build a custom tool that turns each week's tap list and events into club emails and table cards, and stand up an overnight report flagging tomorrow's arrivals with special requests. Within a month the inquiries get answered same-day and the club emails write themselves before the manager's coffee.
See our real case studies →When an event inquiry comes in on a Saturday night, how long does it sit before someone answers, and how many of those quiet ones do you think you never win back?
Start with a conversation. A free 20-minute call, and if there is real work to do, a $250 AI Readiness Diagnostic, credited to your first month. Then you decide.
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